Frequently Asked Questions
Are the pools heated?
Our indoor pool is heated to a temperature of 30 degrees year-round and is used for the majority of our classes. Additionally, we have a 25m, 6 lane outdoor pool which is not heated and is used for endurance development in our older Learn to Swim classes and our Mini Squad classes during our Summer Season (Sept-April).
What level will my child be?
To allow your child to be placed in the right class, we offer a free assessment. This is a 10-15 minute experience that allows the teacher to see what level will best suit your child.
How long are the lessons?
Each lesson is 30 minutes long.
How many children are in each class?
This varies based on experience and independence levels.
| Level | Number of Children |
| Tadpole, Salamander and Frog | Up to 8 children |
| Turtle, Marlin and Dolphin | Up to 6 children |
| Seahorse, Sea Dragon, Starfish and Beginner Starfish | Up to 5 children |
What happens if I cannot attend a class?
We offer two (2) make-up lessons per term, which can be given through 48-hrs notice or a medical certificate. If special circumstances apply, please directly contact the swim school through email or phone.
If your child misses two (2) classes in a row without providing notice to the swim school, they will be removed from this class and you will be required to re-enrol.
How old does my baby need to be to start lessons?
We start official lessons from 6 months old, however you can begin water introduction at home, from the day you bring your child home from hospital. Water cans are a great utensil to use in the bath for the first few months; gently pour water over your baby’s head from back to front, allowing the water to slowly drizzle over their faces for around 3 to 5 seconds. Always use cue words before performing any water familiarisation activity, such as READY, SET, GO.
It is not recommended to immerse your baby until you have been shown proper immersion procedures, and immersion should only occur when in the presence of a qualified infants instructor. Young children should never be left unsupervised around water.
Will I need to get into the water?
If you enrol into one of the three baby classes which include the Tadpole, Salamander and Frog levels, then YES, you will need to hop in the water.
What do I need to bring to our swimming lesson?
We suggest you bring the following to your lessons:
| BABY | Swimming nappy (disposable or reusable) Swimsuit Towel Warm clothes for after classes | PARENT | Swimsuit T-shirt for in the water, for baby to catch on to Towel Warm clothes for after classes |
What is involved in the class?
Classes are bases on fun, water safety and water confidence. This is achieved through various activities, using different equipment and singing songs. Classes work on repetition, for greater learning for the children.
What are your prices and how do I pay?
The cost for a lesson is $17.00. We run alongside Term Dates of the Queensland Government.
| Term Dates 2024 | Length | Cost |
| Term 1 | 9 Weeks | $198.00 |
| Term 2 | 10 Weeks | $220.00 |
| Term 3 | 10 Weeks | $220.00 |
| Term 4 | 10 Weeks | $220.00 |
We offer Private Lessons at a cost of $440.00 per 10 week term.
What times and days do you have classes?
Please have a look at our home page which has a table with our standard opening times.
What does my child need to wear to lessons?
Your child can wear whatever they feel comfortable in. Recommended swimming clothing is:
GIRLS – one piece swimming togs (no tie up straps)
BOYS – Speedo’s or knee length Jammers
Should my child wear goggles?
This is up to personal preference, there is advantages and disadvantages to wearing and not wearing goggles. For ease of learning and to avoid eye irritation, it can be beneficial to wear goggles. From a safety aspect (eg. If they fall into water without goggles) it is very important that they know how to swim without goggles as well. Throughout the term, all children will be encouraged to spend some time swimming without their goggles, especially during designated Water Safety Weeks.
How long will it take my child to Learn to Swim?
Unfortunately, this is an unanswerable question. Every child develops at a different rate – even within siblings. It will depend on many factors, including their ability to understand instructions, how comfortable they are in the water environment, how comfortable they are with their Instructor, their maturity levels, physical barriers and the list goes on and on.